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Richdale Group (parent of Breckenridge) engages in illegal tactics to take your money (hundreds of thousands per year collectively). Let them know that you know your rights, what they are doing is illegal and you aren't intimidated so that you can get all your money back like I did!
Richdale Victims
Richdale trains it's employees to use illegal tactics and will nearly always lie to you to make you feel obligated to pay for things that are actually illegal for them to charge you for. If you know the laws and that the laws are there to protect the RENTER (not Richdale) you'll be less likely to fold under their wrath. Richdale employees themselves (not just the company) can be charged with felony offenses of fraud due to their participation in all of the illegal activities they are involved in by following their Richdale training. Pointing this out is a huge motivator for them to help resolve your case and get your money back. But really, you can actually get back MUCH more in court than your deposit if you can prove their fraud... it just depends on how far you're willing to take it. And proving fraud is actually easier than you think... just ask for move-out records of the previous tenant, invoices to show that they incurred a charge and if they can't produce either, then they are demonstrating that they are charging you for something that they did not incur a charge on, which is illegal.
Contacting the BBB is your best bet if you want to avoid court (but you'll get back only your deposit or less rather than a judgement against them for fraud which gives you much more money back). Richdale ignored me until I contacted the BBB but once I did, suddenly, they wanted to shut my case and give me nearly everything I demanded back. (The fact that they did not give me back everything I demanded -- they were off by only a few dollars -- actually freed me from my voluntary commitment to remove this site and my negative reviews on apartment rating sites -- I actually didn't need to make that concession and I'm glad they violated their end of the agreement so that this could live on -- this email exchange is documented in my blog entries).
Updated Feb 2014Why am I doing this?
Richdale/Breckenridge is currently telling residents I'm lying, making it all up and crazy in a desperate attempt to discredit my legitimate claims, to prevent more people from fighting back, to convince prospective tenants that it's OK to move in and to retain their employees. I really don't like it when people lie about me, especially since their purpose is to defraud more people. I had actually dropped it all after I got my money back, but their lies about me have provoked a response.
After you've read through my blog, you'll see that after I filed with the BBB and let Richdale know I knew exactly what illegal activities they are involved in and showed how I planned to prove it, I got back ALL MY MONEY... so why do I still continue to post? Why was I so clear with them that I would not sign the settlement agreement which would have prevented me from talking about it? After reading all the negative reviews from former Richdale tenants, it was clear the tenants got scared and gave in because they simply did not know what the laws were, what their rights were, and didn't have enough personal knowledge of what deceptive tactics Richdale employees are trained in so they did not know how to fight back and turn the tables. The definition of fraud is "intentional deception for the purposes of gain" -- they use lies, undocumented charges, misdirection and give you the runaround, threats of lawsuits to convince you that you owe them money that you don't or to tire you out and give in so they can keep it - that's fraud. Fraud is a felony offense.
I would have loved to know what I know now at the time that I was dealing with everything Richdale was dishing, it would have saved a lot of time and frustration. It has become obvious to me that I have to help others fight back against these crimes. It took me a year and a half to get my money, but it will take you much less time by taking advantage of what I know! I want to help you! Richdale needs to realize that they cannot get away with their crimes any more. Their existing business practices have to change not only because no one will want to move in, but they will be facing criminal and civil prosecution.
I will continue to expose their lies and illegal practices and gather evidence.
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